Explanation
IT Service Management with ITIL 4 Foundation Course, This comprehensive training program covers the latest ITIL 4 framework, an industry-leading approach to flexible and flexible IT service management. You will gain insight into the core concepts and principles of ITIL 4 and learn how to apply them in your organization. Real-world examples, scenarios, and case studies are used throughout the course to provide real-world context and facilitate understanding. All levels of IT professionals, from entry level to experienced IT service managers, should take the course.
Everything you need to improve your IT service management system or prepare for the IT Service Management ITIL 4 Foundation certification exam is covered in this informal course. In this informal course, you will learn: Aligning business and IT through the ITIL 4 service value system, Understanding the interdependence of the four service management components, Key practices of ITIL 4, such as change management, problem solving, and incident management, Executive. ITIL 4 for your organization and measuring its success
What will you learn?
- Description of ITIL 4, Service Value System, Guiding Principles, Continuous Improvement and other areas
- Understand ITIL 4, its components, and how they work together and separately.
- Describe the dynamics of practices such as: Service Desk, Event Management, Service Request…
- ITIL 4 Implementation in Your Organization
- Understand the ITIL4 Foundation for continuous improvement.
- Create a Value Stream to Create a New Service
Who is this course for?
- IT professionals
- IT project managers
- IT managers
- IT project or team members
- network operators
- business process analysts
- IT architects
- Mixed systems
- Help desk managers
- Managed service providers
- Application development
- IT procurement experts
Specializing in IT Service Management with ITIL 4 Foundation Course
- Publisher: Udemy
- Teacher: Samir Faraj
- Language : English
- Level: Beginner
- Number of courses: 94
- Duration : 6 hours and 11 minutes
Includes 2023-5
Requirements
- No programming experience is required
- Open-minded IT professionals or individuals interested in IT service management
- Basic computer skills and internet access
- Knowledge of IT terminology is helpful, but not required
- Willingness to learn, collaborate, and develop IT service management skills
Pictures
Sample Clip
Installation Guide
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Subtitle : English
Quality: 720p
Download Links
Password file: free download software
file size
2.17 GB