Description
Specialization in negotiation, mediation and conflict resolution published by Coursera Online University. Become a good negotiator and conflict manager. Master the strategies, acquire the tools and benefit from the golden rules of the pros in terms of negotiation and mediation.
This specialization is aimed at managers – from businesses, public administration, international organizations or non-governmental organizations – who wish to go beyond intuition and acquire proven tools to be more successful in negotiation. Through the first course, you will learn basic negotiation skills and tools. With the second course, we will enable you to develop better intercultural foresight and better flexibility in negotiation – two key skills in an international environment. With the third course you will be able to choose and direct the mediation process. You will gain a deeper understanding of the workplace and international conflict resolution. At the end of this specialization, the Capstone Project will be the opportunity to put your new knowledge and skills into practice with practical cases. Learners are encouraged to strengthen their analytical skills through specific case studies. They will also have the opportunity to put their knowledge into practice through real negotiations, online and with their peers. At the end of the specialization, the capstone project helps learners understand everything: how to analyze a situational negotiation, how to conduct a commercial negotiation in a tense environment – and, if necessary, how to resolve such a conflict. resolve as a mediator.
What you will learn in the Negotiation, Mediation and Conflict Resolution specialization
- The basics of negotiation
- International and intercultural negotiations
- Mediation and conflict resolution
- Negotiation, mediation and conflict resolution – Capstone Project
- And…
Course Specifications
- Editor: Coursera
- Instructors: Aurélien Colson , Alan Jenkins , Joseph Maila
- French language
- Beginner level
- establishment/university: ESSEC Business School
- Number of lessons: 4
- Duration: Approximately 5 months to complete – Suggested pace of 3 hours/week
Courses included:
Course 1
Negotiation Fundamentals
Course 2
International and intercultural negotiation
Course 3
Mediation and conflict resolution
Course 4
Negotiation, mediation and conflict resolution – Capstone Project
Prerequisites for specialization in negotiation, mediation and conflict resolution
No prior knowledge or experience in negotiation and mediation is required. This specialization is aimed at anyone interested in mastering strategies, acquiring tools and knowing the golden rules of professionals in terms of negotiations and mediations.
Pictures
Introductory video to the specialization in negotiation, mediation and conflict resolution
Installation guide
After the clip, watch with your favorite reader.
english subtitles
Quality: 720p
This specialization contains 4 courses.
Download links
Course 1 – Fundamentals of Negotiation
Course 2 – International and intercultural negotiation
Course 3 – Mediation and conflict resolution
Course 4 – Negotiation, mediation and conflict resolution – Capstone Project
File password(s): free download software
size
In total, approximately 2 GB